Tesla Model S X 3 Y Universal Adapter 1014324-10-E OEM

## OEM: 1014324-10-E ## Year: Model S X 3 Y ## Model: Tesla Model S X 3 Y ## Condition: used ## Compatibility: The buyer is responsible for compatibility. Please message us your VIN number and we will do our best to help you! # Dear Valued Customers, We appreciate your trust and are committed to providing you with high-quality auto parts and exceptional service. To ensure transparency and mutual understanding, we present our Return and Interaction Policy: ## 1\. General Provisions - **Product Condition:** All parts are sold "as is" and undergo thorough testing and inspection before shipment. - **Responsibility:** We are not liable for errors in ordering, installation costs, diagnostics, repairs, or any other expenses incurred by the buyer. ## 2\. Feedback and Dispute Resolution We value open and honest communication. If you have concerns: - **Contact Us First:** Please reach out **before opening a return request or leaving feedback** — we are committed to helping you resolve any issue with your order. ## 3\. Shipping - **Large Item Delivery:** Delivery of large items (doors, hoods, trunk lids, bumpers, body panels, windshields) is only possible to a **business address** (e.g., workshop, warehouse). If not available, delivery can be arranged to the nearest freight terminal for self-pickup. - **Return of Large Items:** Return shipping for large items is at the **buyer’s expense**. We strongly recommend reviewing all descriptions and photos prior to purchase. - **Pricing:** We work with shipping companies who determine their own rates. Unfortunately, we cannot influence their pricing. However, we are always happy to double-check shipping costs and offer the best option for you. If you prefer a specific shipping carrier, we’ll provide all necessary details so you can book your own shipment. - **Special Regions:** Delivery to Hawaii, Alaska, Costa Rica, and similar destinations may incur **additional shipping charges**. Standard rates for continental US do not apply. We are committed to helping you receive your order wherever you are and will inform you of any additional costs in advance. - **Shipping Damage:** - **Immediate Action:** Contact us promptly with photos of the damaged item and packaging. - **Preserve Packaging:** Retain all packaging materials, as they may be needed for claims. - **Resolution:** We will assess the situation and offer a replacement or compensation. ## 4\. Return Policy While we maintain a strict "Final Sale" policy, we acknowledge that certain situations may warrant exceptions: ### Accepted Return Reasons: - **Our Error:** If an incorrect part was sent that does not match the description. - **Damage During Shipping:** If the item was damaged during transit, supported by photographic or video evidence. - **Manufacturing Defect:** If the product has a confirmed manufacturing defect (see Section 6). ### Non-Accepted Return Reasons: - Incorrect part selection without prior compatibility verification. - Change of mind after purchase. - Finding a similar item at a lower price elsewhere. - Parts that have been installed, modified, or damaged post-purchase. - Purchases made "on trial" without prior agreement. Important: If a return is requested for any of the above non-accepted reasons, it may be considered at the buyer's expense, with a 20% restocking fee applied. ## 5\. Return Procedure (For Accepted Cases) 1. 2. **Provide Evidence:** Submit photos or videos of the item and packaging that substantiate the return reason. 3. **Await Instructions:** We will review your request and provide return instructions. 4. **Refund Process:** Upon receiving and inspecting the returned item, we will process a refund within 6 business days. Note: If the returned item is found to be in working condition, no refund will be issued. ## 6\. Protection Against Fraudulent Returns - **Documentation:** Each part is documented with photos and videos before shipment. - **Unique Markings:** Items are marked with unique identifiers to prevent substitution. - **Verification:** We may request video evidence to confirm any claimed defects. ## 7\. Pre-Purchase Recommendations - **Compatibility Confirmation:** We strongly advise contacting us before purchasing to confirm part compatibility and specifications. - **Clarifications:** If uncertain, please reach out to avoid potential return scenarios. ## 8\. Handling of Products - **Post-Purchase Modifications:** Returns are not accepted for items that have been installed or modified. - **As-Is Sales:** All products are sold without warranty unless explicitly stated otherwise. ## 9\. Conclusion By purchasing from us, you agree to this policy. Our goal is to create fair and transparent conditions that protect both buyers and sellers. **Questions? Feel free to contact us—we are always here to assist!** # The best choice is choice XCali\_Parts

• Brand: Tesla
• OE/OEM Part Number: 1014324-10-E, 1014324-10, 1014324
• Manufacturer Part Number: 1014324-10-E, 1014324-10, 1014324